When Selling why choose us 福龍地産

You can't necessarily choose who you buy through, but you can certainly chose who you sell through. Whether you are ready to sell your home now, or simply require more information on the property market, we are here to help.


Our promise


We are committed to the provision of a higher level of customer service. We believe that customer service should not be an extension of what we do, but an integral part of what we do. Our charter outlines what our customers can expect from us:


  • We will always deliver on our promises
  • We will be courteous, punctual and professional at all times
  • Our well-trained, knowledgeable staff will treat you with respect, confidentiality and in a culturally appropriate manner
  • We will always listen to our customers and take all issues seriously
  • We are solution-oriented and work with our customers to address problems
  • We will be prompt in our response to your enquiries, comments or complaints
  • All emails & phone calls will receive a prompt response in line with our standards
  • We will respond to suggestions from customers to improve our service
  • We will maintain convenient hours of opening
  • We will fix everything twice - once when the problem first occurs and second on finding a way to stop the problem happening again
  • We will always deliver on our promises
  • We will be courteous, punctual and professional at all times
  • Our well-trained, knowledgeable staff will treat you with respect, confidentiality and in a culturally appropriate manner
  • We will always listen to our customers and take all issues seriously
  • We are solution-oriented and work with our customers to address problems
  • We will be prompt in our response to your enquiries, comments or complaints
  • All emails & phone calls will receive a prompt response in line with our standards
  • We will respond to suggestions from customers to improve our service
  • We will maintain convenient hours of opening
  • We will fix everything twice - once when the problem first occurs and second on finding a way to stop the problem happening again

We pledge to commit ourselves to selling your property for the best possible price by using our negotiating skills, high levels of customer service and comprehensive resources to achieve a great result for you.
 
In addition to our guarantee of service, you can be sure that we will offer you honest advice and a detailed plan showing what we will do and when. Call us today on 03 9416 7888 to find out more.